The issue here is that the user is unable to edit their Archive with the block editor.
Solution:
This will occur if you have a plugin that is force activating the Classic editor. Usually other page builders such as Divi will set the default editor to the classic one.
However if you're unsure which plugin is causing the issue then I would recommend temporarily disabling all the non-toolset plugins and trying again.
The issue here is that the user is unable to edit their custom archives using the Block editor.
Solution:
In a case like this it is usually caused by a plugin that is enabling the classic editor . Can you disable any plugins that are being used to enable the classic editor ?
Secondly ensure that your theme isn't enabling the classic editor either. These instructions are with the assumption that you are using Toolset Blocks.