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Unable to connect the Toolset plugin to toolset
Started by: jeanL-2
in: Toolset Professional Support
Quick solution available
Problem:
I am having an issue connecting the Toolset plugin to toolset.com, even though Toolset is registered on my site.
I receive a message stating that there is a network problem or security setting preventing the connection.
Solution:
- Go to Plugins > Add New, and click on the Commercial tab.
- Click the "Check for updates" button and look for any error messages.
- If there are connection error messages, it means your web server cannot connect with the Toolset API server.
- Ask your hosting service provider to whitelist the following URL:
https://api.toolset.com
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3 years ago
jeanL-2
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Fatal Error
Started by: kevinP-11
in: Toolset Professional Support
Quick solution available
Problem:
I am having an issue with a blank page on my development site after installing Toolset Types and Blocks.
When I deactivate the plugins, the issue goes away.
The error log indicates that the allowed memory size is exhausted.
Solution:
Increase the PHP memory limit for the WordPress installation.
Add the following code to the "wp-config.php" file of your WordPress installation root folder:
/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Make sure to add the code above the line:
/* That's all, stop editing! Happy blogging. */
Relevant Documentation:
https://toolset.com/toolset-requirements/
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3 years ago
kevinP-11
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