Problem: I have a Create Users Toolset Form that should trigger an email notification and redirect the User to a custom Page after submission. When I try to register a User, no email is triggered and the redirect never occurs.
Solution: In this case, the problem was an error message was not displayed in the Form when submitting an email address that was already in use. It looked like the Form should be submitting when in fact the Form should be displaying a validation message. Replacing the "form messages" field in the Form builder was the critical step here, so that validation messages can be displayed effectively. A couple of other minor changes in the Form builder were also necessary:
- Change the email notification trigger from "When submitting the form with payment details" to "When a new user is created by this form".
- Change the recipients information to include the First Name and Last Name fields.
Relevant Documentation:
https://toolset.com/course-lesson/send-notifications-when-someone-submits-the-form/
