The problem here is that the user mentions that the view's debug popup window is active when their logged in and viewing a page that has a view on it.
Solution:
To disable this you will need to go to Toolset -> Settings -> Frontend and under the Views Debugging settings you should be able to see the option to enable/disable the debugging popup.
The problem here is that the user's custom fields were in the wrong location on their post edit screen.
Solution:
To move the custom field group section on your edit screen you can simply click and hold the area where the field group title is and than drag the entire section to the appropriate area where you want it to be placed.