Problem:
The customer created a form with Toolset and added it to a new page using a Toolset form block. While the form appears in the Gutenberg editor, it does not appear on the front end. Only the page title is visible. Solution:
Initially, I suspected the issue was due to the Toolset Access plugin's guest permissions not being set for the form. I advised checking the form permissions under Toolset -> Access Control -> Forms and ensuring the guest option was checked.
Upon further investigation, the issue was identified as a conflict or misconfiguration with the plugin 'Restrict User Access'. Disabling this plugin allowed the form to appear correctly on the front end.
I have created a custom template for my posts archive page, and the first post in the grid has no title. Switching from a dynamic heading to a dynamic field shows the title initially, but it disappears after some time.
Solution:
Inspect the markup of the page and find that the heading link has no text. Changing the theme from Child The,e to GeneratePress resolves the issue, indicating a possible JavaScript code problem in the Raypa theme. Contact the theme developer for further assistance.
Problem:
The customer is trying to remove the listing on top of the "individual post" page using the CSS code .post .entry-title { display: none; }, but it hasn't worked. Solution:
I suggested trying a different CSS code and it fixed the problem:
Problem:
The customer wants to have a different WooCommerce product archive template for each of their two categories. However, when attempting to add a filter to apply it to a category, they receive an error indicating that the filter cannot be applied.
Solution:
Taxonomy term filters are not supported on taxonomy archives, and the error received is expected behavior. For example, if on a taxonomy WordPress archive page (e.g., "my-tax"), the filter will not work on that page and will display a warning message.
As a workaround, the customer can create a view to display term archive page links:
Create a taxonomy view that lists terms of the custom taxonomy.
Display the term's archive page link with the shortcode [wpv-taxonomy-link].
Insert this taxonomy view into the taxonomy WordPress archive.
This allows users to click the links and be redirected to the corresponding term's archive page.
Problem:
The customer is encountering an error in the Chrome browser console due to a missing image file ("pagination_dots.png") referenced in the "views-frontend.css" file of the Toolset Views plugin.
Solution:
I confirmed the issue with the missing image and escalated it to our developers for a fix. The problem arises because the "views-frontend.css" file includes a line referencing the missing image.
Upon inspection, the "wp-views/public/img" folder does not contain the image.
The developers have worked on the issue and corrected the import. The fix will be available in the next versions of Toolset Views and Toolset Blocks. In the meantime, beta versions of the plugins containing the fix are available for manual upgrade:
