Problem:
The customer is unable to edit a template in their WordPress site using the Toolset plugin. They provided a Loom video demonstrating the issue and noted that they updated all plugins but still couldn't edit the template. Solution:
We suggested updating the Toolset Blocks to the latest version. When this did not resolve the issue, we requested temporary access to the site for further investigation. Upon accessing the site, we identified a corrupted template caused by a specific code excerpt related to an image block. Removing this excerpt made the template accessible and editable again. We advised the customer to recreate the removed piece (Imagen IMDb) to restore full functionality.
I am unable to make bbPress use Toolset templates for a forum on my Toolset-based site (groothartgroep.nl). I want to align bbPress styling with the rest of the site and add some elements, but Toolset templates are ignored.
Solution:
Use CSS to style bbPress pages and add elements via custom fields and bbPress hooks without overriding the default template. Refer to the bbPress hooks documentation and use do_shortcode to include Toolset shortcodes.
I have custom fields to show numbers on the front end. When I have a zero ("0") in a number field, it shows blank in the blog post. Example: The last column in the game score should show "0" in each row, but they are showing as blank despite zeroes entered on the backend form.
Solution:
Use the Toolset blocks in the native WordPress editor to see if the zero numbers show correctly. If the issue persists, switch to the default theme (e.g., "TwentyTwenty") and deactivate all plugins except Toolset. Check the issue, then reactivate plugins one by one to identify the problem. Use the shortcode [types field='rruns' output='normal' format='FIELD_VALUE'][/types] as a workaround.
