The customer reported that when opening any of their post types, the "Folders" box in the right-hand column generates an infinite loop, causing the rest of the page content to never load. This issue prevents the customer from making any changes to post types, and they have to close the tab to continue. Updating to the latest release of the plugins did not resolve the issue.
Solution:
We investigated the issue and found that it was caused by the plugin 'WP Media Folder.' By temporarily disabling this plugin, the issue could not be reproduced. We suggested configuring the 'WP Media Folder' plugin to prevent it from adding the 'Folder' option to the Toolset Post Type edit screen to resolve the issue.
The customer created WooCommerce archive pages using Toolset and wanted to display a widget in those archive pages only. They used the is_product_category() conditional wrapper, but the widget content did not appear on the front end. The customer was unsure if a different conditional wrapper was needed because the WooCommerce archive was created using Toolset.
Solution:
We suggested using the woocommerce_page_title hook to add the conditional, which worked in a similar setup. Additionally, we provided an alternative solution involving the creation of a custom shortcode [is_tax_sc] to check if the current page is an archive page of a specific taxonomy (in this case, 'product_cat'). This shortcode could then be used with Toolset’s conditional shortcode to display the widget only on the product archive pages. The customer later confirmed that the issue was resolved after switching from a Genesis page hook to a WooCommerce hook.
