In a Toolset Block View with multiple search filters, the client wanted one specific filter (“Nur freie Zimmer anzeigen” / Available Room) to remain visible at all times, even when other filters were selected in ways that would normally hide it. Additionally, the client asked how to translate the “No items found” message.
Solution:
Toolset’s option “Show only filter options that would produce results” applies to the entire View and cannot be controlled per individual filter. Therefore, it is not possible to keep only one specific filter visible while others dynamically hide.
For translating “No items found,” the text can be edited directly in the View’s [wpv-no-items-found] output. When using WPML, the text can be wrapped in a [wpml-string] shortcode so it becomes available in String Translation
The customer purchased Toolset and WPML, set both to development mode, and wants to switch to production mode in preparation for going live with a different domain next week. They were unsure of the benefits of development mode and how to switch to production mode.
Solution:
We explained that development mode allows you to have three development licenses per production site, enabling site development and sharing WPML translation credits without needing a second license. The customer can change to production mode even in a staging environment by clicking the "change to production" icon in their Toolset and WPML account sites. If the switch does not work immediately, they might need to remove the key and re-add it as a production site.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
