Hi,
Thank you for contacting us and I'd be happy to assist.
To follow the workaround suggested in the other ticket, you can follow these steps:
1. Please go to the edit screen of the content template for the single business post, and remove the "Single Field" block that is currently in use for the "Coronavirus Opening Details" field.
( screenshot: hidden link )
2. In place of that block, you can add a "Fields and Text" block and then place the shortcode for the same "Coronavirus Opening Details" field, like this:
[wpv-autop]
[types field='coronavirus-opening-details'][/types]
[/wpv-autop]
Important note: During testing on my website with a similar WYSIWYG Field, I couldn't reproduce this formatting issue, even when I used the single field block.
This suggests that there is something specific to your website involved here. If you're interested in troubleshooting this, I'll suggest these steps:
1. Please make sure that WordPress, active theme, and plugins are all updated to the latest versions.
2. It would be interesting to test this with all non-Toolset plugins disabled and a default theme like Twenty Twenty.
If it's fixed, you can start adding the disabled items, one-by-one, to narrow down to a possible conflicting one.
3. In case the issue still persists, I'll need a clone/snapshot of your website so that it can be investigated in more depth on a different server.
I hope this helps and please let me know how it goes.
regards,
Waqar