Cannot activate cannot install new version

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	10:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Backend editing, Front-end display, Integrating with your own theme, Layouts plugin, Post-relationship, Setting up custom fields, Setting up custom taxonomy, Setting up custom types, Setting up post relationship, Types fields API, Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 6 years, 6 months ago.

Assisted by: Minesh.

Author

Posts

June 18, 2018 at 5:13 am #914545

billN

I am trying to:install the plug in

Link to a page where the issue can be seen:

I expected to see:an activated plug-in

Instead, I got: When I try to activate I get this error

Warning: require(D:\vhosts\waterlinesailing.ca\httpdocs\wp-content\plugins\layouts/vendor/toolset/onthego-resources/loader.php): failed to open stream: No such file or directory in D:\vhosts\waterlinesailing.ca\httpdocs\wp-content\plugins\layouts\ddl-loader.php on line 29

June 18, 2018 at 11:03 am #914710

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I see on your install that plugins were not updated to latest official release version as well as those plugins were missing few files as it might not be properly uploaded.

I've downloaded latest plugins and uploaded to your install using FTP and activated it successfully on your install. Could you please confirm it works at your end as well.

June 18, 2018 at 10:16 pm #915002

billN

I only have the Layouts and Types plugins installed. When I tried to load the other components of the Toolset package from a downloaded zip file I received an internal server error 500. See screen shot. The plug-ins page showed an update of the Layouts and Types was required. When I tried to update, it failed. I want to have ALL the plug-ins working on the staging server so I can then figure out how to use it.

June 19, 2018 at 1:33 pm #915258

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - yes, I experience that 500 internal server error as well while I tried to upload Toolset plugins and as the error suggest its from server.

Could you please check your server's error log and see whats going wrong with your server or ask your hosting authority to check this issue whats causing the 500 internal server error.

More info:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/