[Resolved] woocommerce product archive page doesn’t show all products

[Author]

Posts

[wabw media group]

yes if you update the plugin on any of those sites you will get the same problem.
I can send you logs if you tell me how

[Shane]

Hello,

Are you currently working on the site as i'm not seeing the woocommerce plugin here hidden link

[wabw media group]

yes you had suggested rolling back plugins. thats what i was trying to do

[Shane]

Ok, please let me know once that is done so i can check on it again.

Ideally we wouldn't want to work on a live site since many issues can happen and we wouldn't want to break a customer's live site.

[wabw media group]

rolling back views and woocommerce have made it work. it is done. but we do need to fix this so we can update the sites.

[Shane]

Awesome,

Leave it as is for now. I'll create a copy and investigate the issue and let you know.

Thanks,
Shane

[wabw media group]

sounds good. now that the immediate issue is solved we arent as pressed. thanks.

[Shane]

Hello,

Would it be possible to update your server's php version to version 7.0 ?

I'm having issues using the backup because of the php version that is being used on your live site.

Thanks,
Shane

[wabw media group]

ok went ahead and updated to 7.0 for site

[Shane]

Hello,

Thank you for updating the server but don't perform the woocommerce views update as yet.

Right now i'm still having some issues with the export. Hopefully I can resolve this to begin the testing for you.

Thanks,
Shane

[Shane]

Hello,

I'm still having issues with the backup 🙁

What i'm I want you to do for me is to provide a zip file of the database and a zip of the wordpress install folder.

This way I can do the restoration on my test site manually.

Thanks,
Shane

[wabw media group]

would you prefer to have the credentials for one of the other sites with the issue that has less products and is smaller? you might have more luck with a backup that way?

[Shane]

Hello,

Yes that could help as well since i'm having issues with this one.

The private fields have been enabled once more.

Thanks,
Shane

[Shane]

Hello,

So i've tested this and upgraded woocommerce views and the theme . The frontend shop page still remains the same.
See Screenshot.

I'm assuming that this is what the shop is intended to look like.

Thanks,
Shane