Problem:
The REST API is one way that WordPress and other applications communicate with the server. For example, the block editor screen relies on the REST API to display and save your posts and pages.
Solution:
I checked that the customer's site has Cloudfare CDN on.
I found a similar case where the culprit of this issue was Cloudfare firewall blocking wp-json/wp/v2 requests.
Problem:
Customer was trying to update a Kadence Row Block to remove an image background but the old image was displaying still. Solution:
Upon further review, I found an option 'bgImg' set to 'BG-2.png' directly in the affected page.
To fix it, olease follow these steps:
- Edit the contact page
- Turn to text mode
- Search for 'BG-2.png' in the browser, you'll see it right at the beginning of the text
- Remove the option bgImg and save it
- Return to visual code
