The customer experienced an issue where a numerical field was sorting incorrectly, treating numbers as strings. After fixing this, they reported a new issue: navigation problems when users are not logged in, but everything works fine when users are logged in.
Solution:
The initial sorting issue was resolved by changing the field type to a number. The new issue with navigation for logged-out users was split into a separate ticket to maintain a focus on one issue per ticket.
The customer was unable to disable a custom code in Toolset settings due to a 403 error caused by their hosting security system, which blocked Ajax requests to admin-ajax.php, labeling it as an exploit attempt. The firewall prevented changes that required Ajax, such as disabling custom code or modifying certain settings within the Toolset plugin.
Solution:
We identified the issue as being related to the firewall blocking Ajax requests. The customer contacted their host to whitelist the necessary URLs, which allowed them to enable and disable custom code successfully. However, the issue persisted when making changes to the search and pagination section in a view. As a workaround, we moved the CSS from the Search and Pagination section to the Loop CSS, and the problem was resolved, allowing the customer to save the changes correctly.
The customer was trying to display translated content with the same content template layout as the original language for a custom post type called 'events'. However, the content template ('CT for events') was not being saved for the translations, and it kept reverting to 'Template Dynamically Assigned…', causing the front-end display to be incorrect.
Solution:
We instructed the customer to manually assign the content template for the translated events. The solution involved:
- Navigating to Toolset > Content Templates.
- Editing the content template for Events in English.
- Switching to the Dutch language in the admin top bar.
- Selecting the custom post type (CPT) 'Event' in the content selection in the right sidebar and saving it. This procedure resolved the issue, ensuring that the correct content template was applied for the translations. The customer confirmed that the solution worked and planned to replicate it for other events.
I want to prevent users from clicking on images to reduce friction and implement Recaptcha V3 with Toolset forms.
Solution:
Toolset does not support Recaptcha V3 directly. However, you can use the "Advanced noCaptcha & Invisible Captcha" plugin, which supports Recaptcha V3. The plugin provides a shortcode that can be added to Toolset forms. After installation, follow the instructions to implement Recaptcha in your custom forms using the provided shortcode. Please note that Toolset is not the developer of this plugin and cannot provide support for its functionality.
The pagination controls in the "News - Homepage Slider" view are not working. The arrows are displaying but are not linked to anything.
Solution:
The issue appears to be due to the view generating only one slide, which is why the pagination controls aren't functioning. Adjust the filter in the view to include more than one item, and check if the pagination starts working correctly.
