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[Resolved] toolset template navigation links not working

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Lime Valley 2 years, 8 months ago.

Assisted by: Waqar.

Author
Posts
#2312701

The previous/next pagination buttons on my custom post type "Workshops" doesn't work.

For most posts, such as Two-Day Introductory Workshop (hidden link), the next button always links to Test Workshop (hidden link). On the Test Workshop post, only the previous button is available and links to Support on the Spectrum (hidden link).

Trashing the Test Workshop post results in the previous/next pagination buttons disappearing.

Any help you can provide to me would be appreciated. Thank you!

#2312847

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot this, I'll need to see exactly how these next/previous links have been added to the template.

Can you please share temporary admin login details, in reply to this message?

Note: Your next reply will be private and it is recommended to make a complete backup copy, before sharing the access details.

regards,
Waqar

#2313417

Actually, would you mind if we used the staging site instead of the live site? I just applied a backup of the live site to the staging site here.
hidden link

hidden link
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#2314165

Thank you for sharing these details.

During troubleshooting, I noticed that there are 17 published "Preconference Workshops" posts on the website, but 16 of them have the exact same published date and time.
( screenshot: hidden link )

Because the next and previous post links are managed on the basis of this published date, you can adjust the published date and times of all these posts, to control their order for the next and previous post links.

#2314359

That resolves the navigation issue, thank you so much!