toolset integration with elementor theme builder not working in front end

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's elementor template isn't showing up anymore for their posts once Views was activated.

Solution:
The issue was that user created and assigned the post to an empty content template.

If you are creating the templates using elementor then I suggest deleting this empty content template.

What could've happened was that it was created by accident.

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Setting up custom fields, Setting up custom types, Setting up post relationship, Toolset Blocks, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by simonb-12 5 years, 5 months ago.

Assisted by: Shane.

Author

Posts

June 3, 2019 at 7:45 am #1256653

simonb-12

I was am using toolset to make a listing website with elementor pro dynamic theme builder. I've updated thoe whole site, after I am completely unable to see anything on the front-end related to custom posts. I can see everything working completely fine on the backend. But when I am trying to view my page on the front-end I can only see headers and footers only.

I tried creating the single page template again and I could see the content being pulled successfully, but when I preview it the same thing happens again.

The interesting part is, I made a search page using toolset and it is working completely fine. I can see all the data being displayed in the normal way. But when I go to a specific post the content is again not visible.

I tried downgrading wp to version 4.9.1 and elementor to 2.4.8, but it didn't help.

I was not the only one experiencing the issue, Please help!!

Link to a page where the issue can be seen:
hidden link

I expected to see:
the custom single page i created via elementor pro that shows the custom fields data that i created via the toolset custom post type

Instead, I got:
just the menu/header and footer, no single page layout

June 3, 2019 at 3:53 pm #1257315

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Simon,

Thank you for getting in touch.

The issue was that you've assigned the post to an empty content template.
hidden link

If you are creating the templates using elementor then I suggest deleting this empty content template. What could've happened was that it was created by accident.

Thanks,
Shane

June 4, 2019 at 12:25 am #1257627

simonb-12

My issue is resolved now. Thank you!