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[Escalated to 2nd Tier] Toolset activated prevents saving category in Powerpack Content Grid

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 9 hours ago.

Assisted by: Minesh.

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#2861107

I am trying to:
Save a category within Powerpack's content grid so that I can show posts of a particular category on a specific page. If Toolset is deactivated, I can do this. With Toolset activated, the category won't save.

Link to a page where the issue can be seen:
hidden link
- This is the staging site.

I expected to see:
A list of posts within a category.

Instead, I got:
The category doesn't save. Every time it's added and then you go back into the content grid, the category filter is missing.

I copied the site to staging and deactivated all plugins other than Beaver Builder and Powerpack and it worked as expected. As soon as I reactivate Toolset, it stops working. There's something happening between Powerpack and Toolset that prevent the category filter saving. I have also submitted a ticket to Powerpack, hoping we can resolve this issue as both plugins are essential on the site. We have many sites using both Beaver Builder + Powerpack and Toolset.

Here is a video of the issue: hidden link

#2861109

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the the "PowerPack" plugin and it belongs beaver builder.

There is a known issue with Beaver Builder and its been already filxed and we will release the hotfix release that contains the fix for this issue in couple of weeks from now.

I will get in touch with you as soon as we release hotfix version or you can keep your eyes on our blog:
- https://toolset.com/blog/