This thread is resolved. Here is a description of the problem and solution.
Problem:
Lost Taxonomies & Custom Field Functionality
Solution:
There is a conflict between the plugin "hana-fiv-player", once that plugin is deactivated, everything works normal.
You can find the proposed solution in this case with the following reply:
=> https://toolset.com/forums/topic/lost-taxonomies-custom-field-functionality/#post-1789981
Relevant Documentation:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Kolkata (GMT+05:30)
This topic contains 5 replies, has 2 voices.
Last updated by 4 years, 3 months ago.
Assisted by: Minesh.
I am trying to: Post a digital downloadable product in which there are custom fields and taxonomies; update custom fields.
Link to a page where the issue can be seen: It's on the admin side.
I expected: to be able to add tags, add featured images like before, clear dates from custom fields as usual, etc.
Instead, I got: zero functionality. See below and images/screenshots.
I am not sure what happened, but I have lost a lot of functionality with my website. Screenshot 1 shows 2 things circled when trying to add a new product to my store. I can no longer click 'create connection' so I can choose from a list. Also, tags on every post type I have no longer work. Nothing happens when you click 'choose from the most used tags,' and nothing pops up when I try to type one in. Also, when I click to change or add the product image, it leaves the product page all together and takes me to the media tab now, rather than popping up the 'add media' window (and that is for all posts that it does this now).
Screenshot 2 is in a custom post type that I created 'Models.' I have lost all functionality with the circled custom fields. I cannot click them to bring up the calendar anymore, and I can no longer clear the date. I can't even click the 'add media' button. Please help!
I contacted my hosting company, and they told me a error kept popping up in my PHP error log saying:
PHP Warning: constant(): Couldn't find constant BASIC_SCREEN_ID in /home/fanta/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/constants.php on line 27
So I searched previous threads here and found this thread: https://toolset.com/forums/topic/warning-constant-couldnt-find-constant-basic_screen_id/ (though mine is not on the front-end of the website but hidden in error logs). I uninstalled and reinstalledToolset Views and and Toolset Types, but I still can't use those taxonomies and custom fields anymore. I am at a loss as to what to do, and at this point, I cannot add any new products until I get this working again. Thanks in advance for your help!
