[Resolved] Lost data input when username is already taken

[Author]

Posts

[Mikkel Lindhard]

I am trying to:
Create a new user with Type extra fields on the user.

I visited this URL:
artcast.dk

If the username has been taken(WP gives: This username is already registered. Please choose another one.) all the types fields have i have entered are lost and i have to try a new username and then input all data again.

[Mohammed]

Hi,

This is Mohammed, the Toolset support team leader.

This ticket was somehow assigned directly to someone in our company out of the support team who can't provide support.

Please wait and one of our first tier supporters will reply to you.

Thanks.

[Luo Yang]

Dear Mikkel,

It is expected result, there isn't such a feature within Types plugin, if you agree, we can take it as a feature request, and you can also use other plugin to check if the username is valid when you add new users, for example:
https://wordpress.org/plugins/search.php?type=term&q=username+check

[Mikkel Lindhard]

i wouldn't call it expected result. More very bad UX 🙂
You have earlier agreed on same(about a year ago...):

https://toolset.com/forums/topic/entered-user-fields-values-lost-when-wordpress-validation-fails/

Furthermore your search suggestion on WP plugins on fixing it by installing a plugin doesn't seem to give any plugins that solves the username issue.
If you can give me the exact plugin that solves it, please do so.

[Luo Yang]

Thanks for the link, I checked that thread, and found the feedback from our developers:
This is low priority, so no update at the moment. This is not a bug, but an usability issue that does not break functionality.

And it is in the to-do list of Types version 2.5, I am not sure when will it be released. I add this thread into our to-do list, hope it will be able raise the attention.

For other plugin, I am not sure which plugin can do similar username validation. if you can not too, you can also contact our certified partners for it:
https://toolset.com/consultant/