i purchased for the second time toolset widget and it aint working!

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.40 hours from now. Thank you for your understanding.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Setting up custom fields, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Waqar 2 years, 5 months ago.

Assisted by: Waqar.

Author

Posts

November 5, 2021 at 6:32 pm #2214211

Anonymous

when i purchased toolset plugin for the first time, there was an error and didnt respond with elementor especially the part of "post type" but also when i push on "key" on elementor i see nothing. the problem to that was solved by one of your tech support, who gave me another zip file and it was right.

Now i dont have it anymore.....and dont know even if i did, its for only 1 site, right?

The problem continues now when i purchase again toolset - 1.6.1 - your last version and again elementor cant read all the post types and all custom fields ive created........

Please your help ASAP

Elad

November 8, 2021 at 7:05 am #2215469

Waqar

Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Elad,

Thank you for contacting us and I'd be happy to assist.

The integration between Elementor widgets and Toolset fields is maintained by the Elementor plugin and you can read the details about the supported fields in this official guide from Elementor:
hidden link

If you're having any difficulty in using these fields or would like to work with more types of fields, you can get in touch with Elementor's support team.

Note: Even if you don't find any Toolset fields in the Elementor widget's dynamic source settings, you can use the Toolset's Field API shortcodes, to directly show the field data:
https://toolset.com/documentation/customizing-sites-using-php/functions/

I hope this helps and for any questions related to Toolset plugins features, you're welcome to reach us anytime.

regards,
Waqar

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.