Every single forums post which is indexed by google doesnt work

This support ticket is created 2 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Setting up custom fields, Toolset Maps, Types fields API, Types plugin, Views plugin

This topic contains 4 replies, has 3 voices.

Last updated by Jay 2 years, 10 months ago.

Assisted by: Waqar.

Author

Posts

March 10, 2022 at 4:45 pm #2313525

mateuszJ-3

I am trying to: find information in your forum

Link to a page where the issue can be seen: as example:
https://toolset.com/forums/topic/toolset-maps-with-custom-latitude-longitude/
https://toolset.com/forums/topic/storage-location-of-latitudelongitude/
https://toolset.com/forums/topic/latitude-longitude-fields-2/
https://toolset.com/forums/topic/get-latitude-longitude-value-from-address-field/
https://toolset.com/forums/topic/latitude-longitude-fields/

I expected to see:
content of the topics

Instead, I got:
404 error.

March 11, 2022 at 5:16 am #2313869

Waqar

Hi,

Welcome to Toolset support and I'd be happy to assist.

We're in the process of removing the very old support forums threads, which include information that is no longer applicable.

If you could share the details about the requirement that you were searching for, I'll be able to guide you with the up-to-date information about it.

regards,
Waqar

March 11, 2022 at 10:31 am #2314139

mateuszJ-3

is there any way to get access to those data (db or something)?
To be honest, those 'very old threads' are also threads from 2020 what in my opinion is quite fresh. Most of my searches end up on 404 what is ridiculous.
Posting every single problem I have is waste of your and mine time . Until now i was able to solve all of them using the data from your 'old' forum.

March 11, 2022 at 12:01 pm #2314193

Waqar

Thanks for writing back.

The support forum threads which are two years older are archived, which means only supporters and users who started them will have access to them. Forum threads older than 5 years have been removed.

I'm afraid, there is no other way to access that data, but, I've internally shared your concern and feedback, with the concerned team.

We'll recommend using our forum search ( https://toolset.com/forums/forum/professional-support/ ) instead of Google to look for the information that you're looking for. In case the information that you're looking for is not available, you can start a new ticket and we'll be happy to assist you accordingly.

March 12, 2022 at 1:19 pm #2314929

Jay

This is absolutely unacceptable. Many of us built categorized bookmark libraries around this support forum's threads.

There were a huge number of old threads that had information that was still relevant and valuable. Not to mention the thousands of code snippets in those threads provided by your support team that proved invaluable to this day. Beda's instructions and code snippets alone were invaluable to many of us.

I can't believe there's not at least some archive access to these old threads. Very disappointed.