[Resolved] Duplicated content template not editable

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[fabriceS]

Good morning Waqar !

I hope you're going well ?
Here's a new issue I have on my side...
I duplicate a Content Template but I'm unable to modify anything as it didn't display when I try to edit it.

The issue is present on the CT "TEMPLATE Properties Montagne - v4 " wichh is a exact duplicate of "TEMPLATE Properties Montagne - v3".

Can you please take a look ?

[fabriceS]

Hi Waqar

Google Maps issues are solved now but didn't change anything on my editable issue...

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Thanks for sharing the update.

I'm afraid, I couldn't find anything specific in the content template, that would result in the breaking duplicate copy.

Do I have your permission to download a clone of the website, to investigate this on a different server?

[fabriceS]

Hi Waqar !
Of course you can 😉

Thanks a lot for your help.

Best regards,

Fabrice

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Thank you for the permission and I've downloaded a clone of the website.

I'll need to perform some troubleshooting around this template and will share my findings, once it completes.

Thank you for your patience.

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hi Fabrice,

Just wanted to let you know that, I'm still working on the investigation of this content template duplicate issue and will be able to share an update, in a couple of hours.

regards,
Waqar

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Thank you for waiting.

I apologize for the delay as this investigation turned out more complex and time consuming than I initially anticipated.

It turns out that if a content template includes a Toolset Form through a "Form" block and it is duplicated, then the new copy is not editable.

I've shared these findings with the concerned team for further review.

For now, a workaround can be to remove the Form block from the content template "TEMPLATE Properties Montagne - v3" and instead include the same form through the "cred_form" shortcode, in a "Fields and Text" block:
( ref: https://toolset.com/documentation/programmer-reference/forms/cred-shortcodes/#cred_form )

[cred_form form="info-request-form-vertical"]

[fabriceS]

My issue is resolved now. Thank you!

[Waqar Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)]

Hi,

The fix for this issue has been covered in the latest release of Toolset Blocks and Views plugins (versions 1.5 and 3.5).

You're welcome to update and let us know through a new ticket, in case you still experience something out of place.

regards,
Waqar