Skip Navigation

[Resolved] Custom Single Line Field is not showing

This thread is resolved. Here is a description of the problem and solution.

Problem:
Custom Single Line Field is not showing with Elementor

Solution:
You should try to add Types shortcode to display the custom field inside shortcode element.

You can find the proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/custom-single-line-field-is-not-showing/#post-1242793

Relevant Documentation:
https://toolset.com/documentation/user-guides/using-toolset-with-elementor-page-builder/

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

Author
Posts
#1241252

I am trying to: hidden link

#1241321

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I need to check on your install why its not working.

Can you please share problem URL and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.

#1241692

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - before I dive into this I suspect that the issue could be due slug conflict as you may have created (post type, posts, taxonomy, custom fields etc..etc ) that should have an identical slug.

Can you please confirm that you have used different slugs for all those entities and also disable the elementor for a moment and try to display the fields for which you get the issue and see if you disable the elementor as well as switch to default theme - does that make any difference?

#1241794

Yes all the slugs are different, they are all unique. I changed the themes and the problem persists. I can't disable Elementor Pro because I'm using their Theme Builder for the Single Post Template and not Toolset's Content Template.

#1242071

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - can you please check now, I can see the field value is output correctly:
=> hidden link

You will see the values within the bottom of the box with title "Dias e Horários:":

09:00 – 20:00
09:00 – 20:00
#1242286

Yea it works now, what did you do to fix it?

#1242793

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I've used normal Types shortcode to display the field inside shortcode element.

#1242983

My issue is resolved now. Thank you!