Categories missing from my blog posts and wordpress admin due to Toolset access

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 3.29 hours from now. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Access plugin, Controlling access to admin function, Controlling access to content editing, Setting up custom taxonomy, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by katerinaH 3 years, 5 months ago.

Assisted by: Waqar.

Author

Posts

May 31, 2021 at 8:55 am #2072363

katerinaH

Tell us what you are trying to do? I am trying to allocate a blog post to a particular category but the categories don't appear when I have Toolset access activated.

Is there any documentation that you are following? No

Is there a similar example that we can see?

What is the link to your site? hidden link

May 31, 2021 at 11:35 am #2072519

Waqar

Hi,

Thank you for contacting us and I'd be happy to assist.

When Toolset Access is activated, the access control settings for taxonomies can be adjusted for each role from WP Admin -> Toolset -> Access Control -> Taxonomies. Please make sure that the user role that you're testing with has access to the category/taxonomy that you're trying to allocate.

In case the issue still persists, you're welcome to share temporary admin login details, along with the information about the missing category.

Note: Your next reply will be private and please make a complete backup copy, before sharing the access details.

regards,
Waqar

May 31, 2021 at 12:23 pm #2072539

katerinaH

My issue is resolved now. Thank you!