I am trying to: Edit existing views
Link to a page where the issue can be seen: its a internal page, backend
I lost access to edit / create / delete anything from Types; I can not create new views, edit existing ones and nothing else. I can not create or edit existing custom posts. WordPress informs that I am not allowed to access the page.
What to do?
DEBUG INFO not work either. MESSAGE: "You are not allowed to access this page."
Hi, please try the following troubleshooting steps first:
- Temporarily deactivate all plugins and activate a default theme like Twenty Seventeen. Then reactivate Types and Views, and test again. If you are unable to deactivate plugins from wp-admin, log into the server using FTP and rename the plugins folder at wp-content/plugins to something like "plugins-backup". Then you should be able to access wp-admin Plugins again. Your active plugins will automatically be deactivated. You can then revert the plugins folder name to the original "plugins" and continue testing.
- Test again. If the problem is resolved, then there must be a conflict somewhere. Please reactivate your theme, then plugins one by one until the problem returns.
- If the problem was not resolved, then there could be some information logged to the server that will help us. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
Then add these lines, just before it says 'stop editing here':
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
Reload a page in wp-admin where you have been experiencing the error message. If any server-side errors are logged, this will create an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.