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Using a basic licence for a site on a sub-domain
Started by: AndreiP3974
in: Toolset Professional Support
Quick solution available
Problem:
A basic licence is for using Toolset with one site, can that site be installed in more than one place?
Solution:
No. But you can temporarily un-register a site, register a different URL, e.g. staging, and then re-register the original site when required.
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2 |
8 |
6 years, 10 months ago
AndreiP3974
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Hidden links in support forum
Started by: houfton
in: Toolset Professional Support
Quick solution available
Problem:
The issue here is that the user was seeing the text 'hidden link' where there is suppose to be a link in the forum.
Solution:
This was a measure that was implemented by our team to prevent a customer's url to be displayed openly in the forum.
You can however unhide those links by asking the supporter handling the ticket to make the links public and this is done by prefixing the links with the @ sign
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2 |
7 |
6 years, 10 months ago
houfton
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Woocommerce filters in sidebar and layout (view)
Started by: goranZ
in: Toolset Professional Support
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2 |
12 |
6 years, 10 months ago
Luo Yang
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Toolset set packages installation
Started by: piotr.tomczak
in: Toolset Professional Support
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2 |
4 |
6 years, 10 months ago
piotr.tomczak
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Remove theme content
Started by: christiaanW
in: Toolset Professional Support
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2 |
8 |
6 years, 10 months ago
Shane
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Services tutorial – font awesome type not displaying
Started by: nagarajG
in: Toolset Professional Support
Quick solution available
Problem:
The issue here is that the user imported our Brochure site – My Company demo site through our framework installer but wasn't able to get the fontawesome icons to load.
Solution:
This is because the fontawesome plugin was not included with the demo and needs to be downloaded.
You can download the plugin by going to the link below.
@https://wordpress.org/plugins/better-font-awesome/
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2 |
15 |
6 years, 10 months ago
nagarajG
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Check if a user has bought a product
Started by: seppeL
in: Types Community Support
Quick solution available
Problem:
How can I check if a certain user already bought a certain Product in WooCommerce?
Solution:
This depends entirely on WooCommerce.
We do not control the shopping process of the named plugin.
We just allow to style it or append products to CRED Forms.
It is hence not within the goal of Toolset to provide such functionality.
However, you can use a Custom Solution:
https://toolset.com/forums/topic/sites-users-personal-product-list/#post-607289
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2 |
7 |
6 years, 10 months ago
seppeL
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Can I create a client approval
Started by: robertN-6
in: Toolset Professional Support
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2 |
2 |
6 years, 10 months ago
Minesh
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Help with Rewrite options
Started by: coetzeeG
in: Toolset Professional Support
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2 |
3 |
6 years, 10 months ago
coetzeeG
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Editorial workflow, digital repository
Started by: PiotrO586
in: Types Community Support
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2 |
4 |
6 years, 10 months ago
Luo Yang
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Default WP archive layout
Started by: goranZ
in: Toolset Professional Support
Quick solution available
Problem:
I accidentally changed the default wordpress archive with Toolset. How do I get back?
The problem is that some things in my theme do not work (home page sections, paralax sections).
When i disable Tooleset Layouts all works fine....
Solution:
Please try these:
1) Edit the problem layout, click button "Change how this layout is used ", disable options in it, and save
2) Dashboard-> Toolset-> Settings-> Layouts
option "What to display if no layout is assigned to content", choose "What the theme would output", and test again.
Relevant Documentation:
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2 |
4 |
6 years, 10 months ago
Luo Yang
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How to create directory with proximity map?
Started by: robertN-6
in: Toolset Professional Support
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2 |
2 |
6 years, 10 months ago
Beda
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Help with adding custom user fields to author archive
Started by: coetzeeG
in: Toolset Professional Support
Quick solution available
Problem:
A Layout is assigned to the author archive, and the client wants to display some custom user fields of the author at the top of that Layout, but nothing outputs when inserting the fields via Toolset shortcodes.
Solution:
The problem is that on an author archive the Layout doesn't know what post to retrieve data from all falls back to the $post object, but in the case of this client site which had no standard WordPress posts published there was no $post object.
Creating some standard WordPress posts (even if not used anywhere) fixed the issue.
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2 |
12 |
6 years, 10 months ago
coetzeeG
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Fatal error: Class ‘WPV_WPML_Shortcodes_Translation’ not found
Started by: robertN-6
in: Toolset Professional Support
Quick solution available
Problem:
Installing the Maps plugin produced fatal errors.
Solution:
There were old versions of other Toolset plugins active on the site. There are co-dependencies between Toolset plugins and it is important to update all plugins at the same time and use the latest versions where possible.
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2 |
3 |
6 years, 10 months ago
robertN-6
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Charging Subscription Fee by the Number of Posts
Started by: chrisG1876
in: Toolset Professional Support
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2 |
4 |
6 years, 10 months ago
Minesh
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