Skip Navigation

[Resolved] Services tutorial – font awesome type not displaying

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user imported our Brochure site – My Company demo site through our framework installer but wasn't able to get the fontawesome icons to load.

Solution:

This is because the fontawesome plugin was not included with the demo and needs to be downloaded.

You can download the plugin by going to the link below.
@https://wordpress.org/plugins/better-font-awesome/

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 12 replies, has 2 voices.

Last updated by nagarajG 6 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#606689
html.png
visual.png

I am trying to follow this tutorial on my localhost. I tried to use the font-awesome icons wp-type as in the tutorial.But it is not displaying at all. Please check the image I sent you below

https://toolset.com/learn/create-business-site-using-toolset/

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

#606796

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nagaraj,

Thank you for contacting our support forum.

Could you preview this on the frontend and let me know if the icons still don't show up.

Thanks,
Shane

#606861

No, the Icons don not show up

#606863

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nagaraj,

Would you mind providing med with admin access to the site so that I can have a further look at this for you ?

The private fields will be enabled for your next response.

Thanks,
Shane

#607217

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Naraj,

Could you try installing the fontawesome plugin here https://wordpress.org/plugins/better-font-awesome/

It could be that the information for the font awesome is not loaded on your website.

Thanks,
Shane

#607253

I installed that plugin and restarted wordpress on my localhost

Still the same problem

#607292

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nagaraj,

Would it be possible to provide a duplicator package of your website so that I can test this with your environment ?

To provide the duplicator please take a look at the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

#607739

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Naraj,

The issue with the descovery wp is that we cannot do any form of debugging.

Could you go to Toolset -> Settings and check that bootstrap 3 is enabled.

Thanks,
Shane

#608291

Hello Shane

This is regarding the font-awesome issue
I was able to duplicate the site

Not able to see the icon

here are the dropbox links
hidden link
hidden link

#608293

Hello Shane

The admin access to the site is as follows:

User protechadmin
Password KraudFanding@)!&1

#608294

sorry - forgot the site

hidden link

#608617

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nagaraj,

It seems there is a database issue with the site.

I was able to get the font awesome to work locally but could you resolve the database connection issue so that I can take a look ?

Thanks,
Shane

#610111

I was able to get this to work

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.