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Can't Save/Upadte pages with "view" blocks
Started by: sabineM-2
in: Toolset Professional Support
Quick solution available
Problem:
Unable to save or update pages containing a "view" block in Gutenberg Editor. The update button becomes disabled after the Toolset view finishes loading dynamic content. Deactivating Toolset Blocks resolves the issue temporarily.
Solution:
This issue might be related to a JavaScript error causing the update button to remain disabled after the view content loads. Troubleshoot by creating a test page with a simple view to check if the issue persists. Additionally, perform a plugin/theme conflict check by switching to a default theme and deactivating plugins one by one.
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2 years, 9 months ago
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Can't update plugin, getting error: Unable to register: site key not matching
Started by: rolandL-2
in: Toolset Professional Support
Quick solution available
Problem:
Customer was getting the error 'Unable to register: site key not matching' while trying to update the WPML plugins.
Solution:
If you have this issue, follow the steps below to re-register Toolset to be able to update Toolset as it seems for some reason the key you use is not valid:
- Make sure that you are logged in toolset.com.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister Toolset" link.
- Click the "Register Toolset" at the right section of the screen.
- Click the "Get a key for this site" link .
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.
- Go to wp-admin > Dashboard -> Updates
- Click on check again
Relevant Documentation:
https://toolset.com/faq/how-to-install-and-register-toolset/
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2 years, 9 months ago
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