Problem: Some automatic email notifications are not being received.
Solution: Sometimes when the site is inactive for extended periods, the internal cron is not triggered and notifications are skipped. Set up a true cron that pings the site periodically so that the internal WP cron is triggered at regular intervals to prevent this issue.
Once before a had this issue and we solve this, but obviously this does not work again. I'm sending to post author notification about expired post. We are notifying author 7 days before expiration. I'm doing this on add and edit post form, not sure if I need to add on both forms this notifications.
Solution:
The post expiration feature of Toolset Forms plugin is based on WordPress CRON job, so if you add post expiration setting in both creating post form and editing post form, it will add two CRON job for each post, and your users will get two email notifications.
Problem: I have two custom post types connected in a Toolset post relationship. On one of the post templates, I am displaying a form created by Gravity Forms. I would like to set the default value of a field using the value of a Types field from the related post.
Solution: It may be possible to set the value of a custom field from a related post using a Types field shortcode and Gravity Forms dynamic field values and the Gravity Forms shortcode with dynamic attributes.
If I turn of Toolset View plugin and enable Toolset Blocks, will I have ability to play with my old views created under Toolset View plugin?
Solution:
Toolset Blocks is advanced version of Toolset Views plugin, you can activate Toolset Blocks plugin, it will deactivate Toolset Views plugin automatically, and you can still use classic editor to play with your old views by these:
Dashboard-> Toolset-> Settings-> General, in section "Editing experience", enable option "Show both the legacy and Blocks interface and let me choose which to use for each item I build".
How to connect posts with many-to-many relationship in front-end.
Solution:
For the new many-to-many post type relationship "Agent - Listing", you need to use relationship form to connect "Agent" and "Listing" by following our document:
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
