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[Resolved] CRED form notification email (third time)

This thread is resolved. Here is a description of the problem and solution.

Problem: Some automatic email notifications are not being received.

Solution: Sometimes when the site is inactive for extended periods, the internal cron is not triggered and notifications are skipped. Set up a true cron that pings the site periodically so that the internal WP cron is triggered at regular intervals to prevent this issue.

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 6.54 hours from now. Thank you for your understanding.

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Supporter timezone: America/New_York (GMT-04:00)

This topic contains 15 replies, has 3 voices.

Last updated by Christian Cox 3 years, 6 months ago.

Assisted by: Christian Cox.

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#2052393

Thanks for the update, I'm closing here per your feedback.