Profile: Zeb H.

Zeb H.

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 17 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Toolset Maps is causing a critical error Started by: Zeb H. in: Toolset Professional Support		2	2	4 months, 1 week ago Waqar
	Address is not showing a map Started by: Zeb H. in: Toolset Professional Support		3	5	11 months, 2 weeks ago Zeb H.
	ssh connection timeout Started by: Zeb H. in: Toolset Professional Support		2	4	11 months, 3 weeks ago Zeb H.
	Post listings are overlapping Started by: Zeb H. in: Toolset Professional Support		2	13	1 year ago Luo Yang
	Listings overlap when cache is cleared Started by: Zeb H. in: Toolset Professional Support		2	14	1 year, 6 months ago Minesh
	Expiration and advanced email notification Started by: Zeb H. in: Toolset Professional Support		2	2	1 year, 7 months ago Shane
	Spaces between Fields produce question marks Started by: Zeb H. in: Toolset Professional Support Quick solution available Problem: The customer reported that in place of spaces, question marks are showing in the view's output. Also when the search is used in the view, the map block is not getting updated. Solution: Guided that some extra characters existed which were shown as the question marks on the front end and recommended to use regular space and not non-breaking space tag. For the map, suggested to use the map block directly and not from within a reusable block. Relevant Documentation: n/a		2	5	1 year, 10 months ago Zeb H.
	MAPS: This Block has Encountered an error and cannot be previewed Started by: Zeb H. in: Toolset Professional Support Quick solution available Problem: The customer reported that the Toolset Maps block is showing the error message 'This Block has Encountered an error and cannot be previewed'. Solution: Guided that there was a console error related to the missing Google Maps API key. The Google Maps API key was set in Toolset's map settings, but not in the Divi theme. Disabling the "Enqueue Google Maps Script" option from WP Admin -> Divi -> Theme Options -> General fixed the block error. Relevant Documentation: n/a		2	10	1 year, 10 months ago Zeb H.
	Add a custom class to certain Posts Started by: Zeb H. in: Toolset Professional Support		2	4	1 year, 10 months ago Luo Yang
	Sorting the View by Category Started by: Zeb H. in: Toolset Professional Support		1	2	1 year, 11 months ago Zeb H.
	Search not working as expected Started by: Zeb H. in: Toolset Professional Support		2	3	1 year, 11 months ago Zeb H.
	Toolset not working with Elegant Themes, Divi Started by: Zeb H. in: Toolset Professional Support		2	2	2 years, 4 months ago Minesh
	A major inconsistency – Please help! Started by: Zeb H. in: Toolset Professional Support		2	2	2 years, 5 months ago Shane
	How to setup the best Taxonomy Started by: Zeb H. in: Toolset Professional Support		2	4	2 years, 5 months ago Luo Yang
	Maps block not giving options Started by: Zeb H. in: Toolset Professional Support		3	7	2 years, 6 months ago Zeb H.

Viewing 15 topics - 1 through 15 (of 17 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.