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Profile: JEN

JEN

Support threads created in the last 30 days: 0

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Forum Topics Created

Viewing 12 topics - 1 through 12 (of 12 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Change email post form notifications are sent from Started by: JEN in: Toolset Professional Support		1	6	1 year, 3 months ago -
	can't set image size nothing showing under image settings Started by: JEN in: Toolset Professional Support Quick solution available Problem: The customer was unable to set image sizes in the Advanced Custom Fields (ACF) settings within the WordPress dashboard. The image size dropdown was not appearing, which hindered the ability to select a custom size for images. Solution: We discovered that the issue was related to resource limitations on the server. By disabling several resource-intensive plugins, the customer was able to access the image size settings properly. Additionally, we recommended increasing the PHP and WordPress memory limits to improve performance.		3	7	2 years, 1 month ago -
	Set associated member profile to draft when WooCommerce Subscription ends Started by: JEN in: Toolset Professional Support Quick solution available Problem: Custom codes for WooCommerce Subscription plugin. Solution: It is a custom codes problem of WooCommerce Subscription plugin, see example here: https://toolset.com/forums/topic/set-associated-member-profile-to-draft-when-woocommerce-subscription-ends-2/#post-2350401 Relevant Documentation:		2	13	4 years, 5 months ago -
	Show on Edit Form if they have data entered, hide if they do not Started by: JEN in: Toolset Professional Support Quick solution available Problem: A user reported that she is using some custom script for showing and hiding form fields, but it is not working as expected in the edit form. Solution: Shared some changes for the custom code to be used in the edit form. Relevant Documentation: n/a		2	9	4 years, 6 months ago -
	We could not connect to the Google Maps autocomplete service…. Started by: JEN in: Toolset Professional Support Quick solution available Problem: Error with Address field: We could not connect to the Google Maps autocomplete service, but you can add an address manually. Solution: Could you please try to follow the following steps: - Go to Toolset > Settings > Maps and make sure your API key is entered correctly. Click "Check API" to confirm the API key is valid. - Can you check to ensure the following API's are enabled for your Map API key: Maps API, JavaScript API, Geocoding API, and Places API. - Please check you created the non-restricted google map API key (the key should not bind to any specific domain) Relevant Documentation: => https://toolset.com/course-lesson/creating-a-maps-api-key/		2	3	4 years, 6 months ago -
	Attach multiple values from address and select custom fields to taxonomy Started by: JEN in: Toolset Professional Support		2	15	4 years, 7 months ago -
	What filetypes are accepted by the video field? Started by: JEN in: Toolset Professional Support		2	8	4 years, 8 months ago -
	Send email on date in custom field Started by: JEN in: Toolset Professional Support		2	8	4 years, 9 months ago -
	Extracting Longitude, Latitude from Maps Field Started by: JEN in: Toolset Professional Support Quick solution available Problem: The customer was using the "save_post" hook to automatically fill lat/lon coordinates from a Toolset address type field into another custom field, but the values were not becoming available for new posts. Solution: Suggested to get the values from superglobal "$_POST", instead of the custom fields table. ( ref: https://toolset.com/forums/topic/extracting-longitude-latitude-from-maps-field/#post-2257137 ) Relevant Documentation: n/a		2	4	4 years, 9 months ago -
	Split: Extracting Address Data from Maps Field and saving as taxonomy term Started by: JEN in: Toolset Professional Support Quick solution available Problem: The customer asked if it is possible to attach the "state" component from an address type custom field as a taxonomy term. Solution: Shared a code example, involving the "save_post" hook. ( ref: https://toolset.com/forums/topic/split-extracting-address-data-from-maps-field-and-saving-as-taxonomy-term/#post-2255333 ) Relevant Documentation: n/a		2	5	4 years, 9 months ago -
	Set associated member profile to draft when WooCommerce Subscription ends Started by: JEN in: Toolset Professional Support Quick solution available Problem: The customer reported that the custom code attached to the hook "woocommerce_subscription_status_updated" for changing the user's profile post status, was not working. Solution: Suggested some changes to the original code. ( ref: https://toolset.com/forums/topic/set-associated-member-profile-to-draft-when-woocommerce-subscription-ends/#post-2253905 ) Relevant Documentation: n/a		2	5	4 years, 9 months ago -
	Extracting Address Data from Maps Field Started by: JEN in: Toolset Professional Support Quick solution available Problem: The customer reported that the custom code for getting the state and city information from the address type field is not working. Solution: Shared slightly updated code that works in the post edit screen and in front-end Toolset forms too. ( ref: https://toolset.com/forums/topic/extracting-address-data-from-maps-field/#post-2251485 ) Relevant Documentation: n/a		2	5	4 years, 9 months ago -

Viewing 12 topics - 1 through 12 (of 12 total)

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