The user is experiencing an error message when using the Fields and Text block and trying to edit it: "This block has encountered an error and cannot be previewed."
Solution:
The user was advised to update all Toolset plugins to the latest version. If the issue persisted, they were asked to switch to a default theme, deactivate all plugins except Toolset and its add-ons, and check if the issue could still be recreated. The user was informed that the development team was aware of the block-style panel issue, and the related problem with the Fields and Text block had already been fixed.
Problem: I placed a CRED Edit User form using a CRED cell in my page's Content Layout, but it does not appear on the front-end of my site. I checked the Access settings for this form at the custom User role "Collaborator" has permissions to edit their own User profile with this form.
Solution: In this case, the Page had both a Template Layout and a Content Layout applied. After disconnecting the Template Layout, the Edit User CRED form began to appear.
I am creating a website that allows users to upload resources for other users to download. In the (resource) content template, I would like to allow logged out users to be able to view the available resources but the files should only be downloadable by logged users.
Solution:
You can use Views shortcode [wpv-conditional] to check if current user is a logged in user, for example:
[wpv-conditional if="('[wpv-current-user info='id']' eq '')"]
Non logged in users
[/wpv-conditional]
[wpv-conditional evaluate="false" if="('[wpv-current-user info='id']' eq '')"]
Logged in users, display only the download file link.
[/wpv-conditional]
The issue here is that the user was getting this error "warning: Illegal string offset .../functions.php on line 8629"
Solution:
In this case the issue was being caused by some custom code that he had on the site. Checking that line and fixing the bug with that line resolved the issue.
I would advise checking any custom code if you're getting a similar error.
Problem:
The question in this thread is that the user wanted to know if it was possible to create a preview image of a PDF file that was uploaded automatically.
Solution:
The best advice here is to allow the user to upload a preview image of the file as a required field because some custom code will be required to create the preview images from the pdf files and custom coding is out of the scope of our support forum.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
