Profile: chulj

chulj

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 25 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	The homepage is not functioning properly since the most recent beta application. Started by: chulj in: Toolset Professional Support		2	2	3 years, 9 months ago Luo Yang
	Some of the field groups do not work. Started by: chulj in: Toolset Professional Support		3	11	4 years, 2 months ago chulj
	The ancestors attribute is missing Started by: chulj in: Toolset Professional Support		2	3	4 years, 4 months ago Waqar
	'template' is not visible in 'toolset dashboard front-end'. Started by: chulj in: Toolset Professional Support		1	2	4 years, 4 months ago chulj
	The phrase 'notice' appears on the picture. Started by: chulj in: Toolset Professional Support		2	5	4 years, 5 months ago chulj
	The screen doesn’t work properly in the Microsoft Explorer browser. Started by: chulj in: Toolset Professional Support Quick solution available Problem: The grid block doesn't work properly in the Microsoft Explorer browser. Solution: The MS IE browser had already retired, So we won't support IE browser any more, and you can ask your user to use MS Edge browser instead of IE browser. Relevant Documentation: https://docs.microsoft.com/en-us/lifecycle/faq/internet-explorer-microsoft-edge		2	3	4 years, 5 months ago chulj
	Toolset plugin cannot connect to toolset Started by: chulj in: Toolset Professional Support Quick solution available Problem: Toolset plugin cannot connect to toolset Solution: After checking the user site I found that user was using Toolsest Beta version of plugins. We always recommend the users to run your production sites with latest stable Toolset plugins. You can find the proposed solution in this case with the following reply: => https://toolset.com/forums/topic/toolset-plugin-cannot-connect-to-toolset/#post-1741487 Relevant Documentation: https://toolset.com/faq/how-to-install-and-register-toolset/		2	5	4 years, 5 months ago chulj
	Block editor is not normal. Started by: chulj in: Toolset Professional Support		2	7	4 years, 5 months ago chulj
	I can't see the 'Astra' theme menu. Started by: chulj in: Toolset Professional Support		2	4	4 years, 6 months ago chulj
	The archive doesn't work properly. Started by: chulj in: Toolset Professional Support		2	5	4 years, 6 months ago chulj
	YouTube is not visible on front-end. Started by: chulj in: Toolset Professional Support		2	5	4 years, 6 months ago chulj
	'view' is not made normally. Started by: chulj in: Toolset Professional Support		2	4	4 years, 6 months ago chulj
	The font does not apply. Started by: chulj in: Toolset Professional Support		2	10	4 years, 6 months ago Luo Yang
	The map doesn't come out. Started by: chulj in: Toolset Professional Support		2	8	4 years, 6 months ago Christian Cox
	To use another 'font'? Started by: chulj in: Toolset Professional Support		2	7	4 years, 6 months ago chulj

Viewing 15 topics - 1 through 15 (of 25 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.