Profile: caroleM-4

Problem:

The customer reported that in user forms, if the visual form editor is being used and the target role is changed, the form fields are reset.

Solution:

Explained that this is known and expected behavior that if the user role is changed in user form or post type is changed in post form.

We've had some internal discussion on this matter before and this was implemented purposefully so that only relevant fields can be made available.

Also shared a workaround of switching to "Expert mode" before making a change to user role or post type and then switching back.

Relevant Documentation:
n/a