[Resolved] Visual Composer Post Grid not working within a content template

[Author]

Posts

[claudiaP]

I am trying to: Use a post grid within a content template and it is not loading.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Well - can you please share more details about your issue.

Also, I checked the debug information you shared with us and I found that not all plugins are listed. Can you please make sure you are using latest Toolset plugins.

In addition to this, Can you please make sure that you followed the following Docs:
=> https://toolset.com/documentation/user-guides/using-toolset-with-wpbakery-page-builder/list-posts-with-custom-searches-and-maps/
=> https://toolset.com/documentation/user-guides/using-toolset-with-wpbakery-page-builder/creating-templates-for-woocommerce-shop-page/
=> https://toolset.com/documentation/user-guides/using-toolset-with-wpbakery-page-builder/create-templates-for-custom-post-types/

[claudiaP]

Hi Minesh,

I am following these instructions exactly:
https://toolset.com/documentation/user-guides/using-toolset-with-wpbakery-page-builder/create-templates-for-custom-post-types/

And when I use a "Post Grid" nothing loads. It doesn't work. Do you know if there are any issues between your plugin and the post grid feature of visual composer?

Thanks!

[Minesh]

Well - Do you see any JS error on your browser's console?
Or
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
Or
Can you please check your server's error log?
More info:
=> https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

Do you see anything abnormal? otherwise, I need access details and problem URL.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.