[Closed] Views not showing on the frontend after updating to latest version

[Author]

Posts

[terryE]

Hi Guys,
Views not showing on the frontend after updating to latest version.
The shortcodes were working ok prior to upgrade.
Is there anything I need to update in settings perhaps?
Using shortcode [wpv-view name="xxxxxx"] if that helps.
Thanks,
Terry.

[Luo Yang]

Hello,

The problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, also point out the problem page URL and view URL, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

[terryE]

Thank you, will check those out 🙂

[Luo Yang]

OK, please update here if you need more assistance for it.

[terryE]

Will do, haven't had chance to look again yet, but will let you know how I go.

[Waqar]

Hi,

Thanks for the update and please take your time.

Luo will be on vacation this week, so I'll be following up on this ticket.

I've set your next reply as private again, so that you can share the information that Luo requested.

regards,
Waqar

[terryE]

keeping the post alive

[Waqar]

{ticket status updated}