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[Resolved] View not always showing

This support ticket is created 3 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by xiaolinW 3 years, 5 months ago.

Assisted by: Waqar.

Author
Posts
#2070303

Hello, I created views to show related posts, I added the view using do_shortcode on my single page but sometimes the view does not show on mobile. It just doesn't load at all sometimes.

#2070829

Hi,

Thank you for contacting us and I'd be happy to assist.

From the code of your website's pages, it seems that the WP Rocket plugin is active.

The intermittent loading issues are mostly related to cached content. I'll recommend clearing all involved caches at the plugins, server, and CDN levels and then check the pages with the related posts again.

In case the issue still persists, I'll recommend turning on WordPress debugging and see if any errors or warnings are recorded in the server's error log.
( ref: https://wordpress.org/support/article/debugging-in-wordpress/ )

I hope this helps and please let me know how it goes.

regards,
Waqar

#2071197

My issue is resolved now. Thank you!