I have a view with custom post that automatically displays one after the other. In each custom post there is embedded video which auto-plays but after the after the third loop, the videos do not load anymore.
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Hi,
Thank you for contacting us and I'd be happy to assist.
I tried to view the page that you shared, but your website seems to be inaccessible. Can you please check that the URL that you've shared is correct?
regards,
Waqar
Apologies - the URL is correct but only accessible via VPN. I can package up the Toolset items in a module if that helps?
Thanks for writing back.
A module, won't be able to give a complete picture. Can you instead create a staging website or share a clone/snapshot of the website, so that we can test it on our server?
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )
Note: I'm setting your next reply as private.
Unfortunately due to security reasons I cannot give you access. If the Toolset view was working before and nothing has changed - what do you think could have caused the problem?
I'm afraid, without access to the website, it wouldn't be possible to determine exactly what is causing this.
WordPress, plugins (Toolset as well as third-party) and theme updates, anything could be behind this.
Would it be possible for you to share the access details for a staging website, where the issue is reproducible? Or perhaps you can share a clone/snapshot of the website, so that we can test it on our own server, without affecting the live website?
( ref: https://toolset.com/faq/provide-supporters-copy-site/ )
I'm setting your next reply as private again.
