It has been brought to my attention that Ranger user profiles on our site are now visible to the general public, whereas previously they were only visible to logged-in users. This represents a serious data protection issue.
Could I please request technical support to determine what has changed?
I have recently downloaded and installed the latest version of Toolset.
I have checked the Access Control settings and shared the relevant screen below. As you can see, Guests, Subscribers, Registered Users, Contributors, and Organisers should not be able to view any Ranger posts.
Hello. Thank you for contacting the Toolset support.
That is strange. What modifications you have done with your site?
What posts exactly you want to restricet? do you want to restrict any specific posts of post type or all the posts of post type?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I see you do not shared the password with the private information.
Can you please share admin access details as well as frontend user access details to what user and few ranger profile links that shoiuld be accessible to the frontend user and admin and to what user it should be not accessible.
I have set the next reply to private which means only you and I have access to it.
hidden link - login page hidden link - this should be hidden to guest and only viewed by members to the hub hidden link You should not be able to see this in a google search - currently set to private to protect the users details
Well - I need admin access details. If you check the screenshot you shared - it shows "password is not provided."
I also need frtonend user access details to that user the ranger post should be accessible -correct? and to whom the ranger posts should not be accessible.
I have set the next reply to private which means only you and I have access to it.
When I try to login with the access details you shared with your previous reply, I can see the following error:
LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.
Can you please disable 2FA for now and send me working administrator role user access details.
I have set the next reply to private which means only you and I have access to it.
