Unable to update pages/posts. UPDATE button greyed out.

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Luo Yang 3 years, 2 months ago.

Assisted by: Luo Yang.

Author

Posts

November 30, 2021 at 3:38 am #2232829

Ryan

We're having trouble updating certain pages/posts on our website. When I disable Toolset Blocks plugin, I'm able to update the same page without any issue. This seems very similar to this previous support thread that I found in the archive. As was the case in this thread, our website is also hosted by WP Engine. Was this issue resolved, and if so, what was the solution?
https://toolset.com/forums/topic/update-button-is-greyed-out-in-posts-when-toolset-blocks-is-activated/

Thanks!

November 30, 2021 at 6:32 am #2232873

Luo Yang

Hello,

I assume we are talking about the same problem as your another thread:
https://toolset.com/forums/topic/uncaught-typeerror-argument-2-passed-to-otgstoolsetviewscontrollersadminco/

Please follow above one, and you can close this one.

November 30, 2021 at 2:25 pm #2233343

Ryan

Hi Luo,

This is a different website and issue from my other support thread.

Thanks,
~Ryan

December 1, 2021 at 1:50 am #2233577

Luo Yang

The thread you mentioned above is not resolved, but closed.

I suggest you check these in your website:
1) check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
2） In case it is a compatibility problem, please deactivate all other plugins, and switch to WordPress default theme 2021, deactivate all custom PHP/JS code snippets, and test again

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