Unable to save Page Settings with Xtra theme

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic is split from https://toolset.com/forums/topic/unable-to-reuse-a-slug-for-a-deleted-custom-post/

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Import and export, Setting up custom types, Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 5 years ago.

Assisted by: Luo Yang.

Author

Posts

December 24, 2019 at 12:14 am #1422509

zbyszekZ

On my custom post created in Toolset I can't save any settings from Page Setting delivered with theme Xtra (hidden link).
I set it indyvidually to some pages but I always back to default after page publishing.
Author of this theme answered me that it isn't Xtra problem but comes from third plugins.
Please write me what could I do to fix it.

December 24, 2019 at 8:38 am #1422955

Luo Yang

Hello,

It seems to be a compatibility problem.

I can log into your website with the credentials you provided in another thread:
https://toolset.com/forums/topic/unable-to-reuse-a-slug-for-a-deleted-custom-post/

I assume we are talking about this:
1) Create a new Oferta post:
hidden link

2) Change some page settings and save the post, I can see those settings are lost

Have you confirmed with this theme author: does their page setting support WordPress custom post types created with WordPress function "register_post_type":
https://developer.wordpress.org/reference/functions/register_post_type/

Toolset Types plugin is also using the same WordPress function "register_post_type" to create new post types.

If you need more assistance for it, please provide a copy of your website in below private message box, I need to test and debug it in my localhost. Thanks
https://toolset.com/faq/provide-supporters-copy-site/