Unable to edit Layouts sections

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Layouts plugin

This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 3 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

August 17, 2020 at 10:20 pm #1742579

richardG-4

I am trying to edit sections after creating them on the back end. I can edit them on the front end, but this but might be indicative of a bigger problem. I have tried this on a few different sites, and I'm having the same issue on all of them, using the Chrome and Edge browsers.

Link to a page where the issue can be seen: hidden link

I expected to see: Usually I can edit the Layout sections after creating it, but that option isn't working. Might be a JavaScript issue?

Instead, I got: Here is a screenshot:

hidden link

August 17, 2020 at 11:05 pm #1742591

richardG-4

I found a site where I have Layouts version 2.6.4 and I am able to edit on that version of Layouts.

August 18, 2020 at 7:59 am #1742885

Luo Yang

Hello,

I have tried it in my localhost with a fresh WP installation + the latest version of Toolset plugins, it works fine, I can edit the visual editor cell without any problem.

So the problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

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