Unable to edit Layouts sections

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Tagged: Layouts plugin

This topic contains 2 replies, has 2 voices.

Last updated by Luo Yang 4 years, 3 months ago.

Assisted by: Luo Yang.

Author

Posts

August 17, 2020 at 10:20 pm #1742579

richardG-4

I am trying to edit sections after creating them on the back end. I can edit them on the front end, but this but might be indicative of a bigger problem. I have tried this on a few different sites, and I'm having the same issue on all of them, using the Chrome and Edge browsers.

Link to a page where the issue can be seen: hidden link

I expected to see: Usually I can edit the Layout sections after creating it, but that option isn't working. Might be a JavaScript issue?

Instead, I got: Here is a screenshot:

hidden link

August 17, 2020 at 11:05 pm #1742591

richardG-4

I found a site where I have Layouts version 2.6.4 and I am able to edit on that version of Layouts.

August 18, 2020 at 7:59 am #1742885

Luo Yang

Hello,

I have tried it in my localhost with a fresh WP installation + the latest version of Toolset plugins, it works fine, I can edit the visual editor cell without any problem.

So the problem you mentioned above is abnormal, please check these:
1) Make sure you are using the latest version of Toolset plugins, you can download them here:
https://toolset.com/account/downloads/

2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS code snippets, and test again

3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/

The topic ‘[Closed] Unable to edit Layouts sections’ is closed to new replies.