[Closed] Unable to edit elements within a content template

[Author]

Posts

[erinH]

I am trying to:
Edit elements within content templates using WP Bakery

Link to a page where the issue can be seen: hidden link

I expected to see:
Element settings from WP Bakery as they exist elsewhere on the site.

Instead, I got:
A blank popup with no ability to change any part of the element.

[Luo Yang]

Hello,

I can login your website and see the problem, and I see below JS error in my Chrome browser console window:

load-scripts.php:4 Uncaught ReferenceError: $usof is not defined

It seems to be same problem of another thread here:
https://toolset.com/forums/topic/problem-with-wpbakery-page-builder-in-content-template-with-impreza-theme/

That client fixed it by:

create template in wpbakery from this page Wpbakery page builder - > templates

Does it work for you?

[erinH]

Hey Luo,

Thank you for pointing me to that thread. I tried what Minesh mentioned, and yes I am able to build templates within WP Bakery. I don't entirely understand what the user's solution achieved, since WP Bakery templates are entirely different from Toolset's content templates. The two are not interchangeable for my purposes at least.

[Luo Yang]

Since it is a compatibility issue, please try these:
1) Deactivate other plugins and switch to WordPress default theme and test again.
2) If the problem still persist, provide detail steps to duplicate the same problem in a fresh WP installation, and provide the other required plugins(WP Bakery) downloadable link, I need to reproduce the same problem in my localhost, thanks