[Resolved] Unable to Add New Field – button doesn't seem to do anything

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[jonS-2]

I have created a new clean install of wordpress on hidden link as I am having the exact same issue on hidden link - I am trying to simply add fields to a new custom post type. I get as far as clicking the button to add a new field and it opens up the box with the options, but it then does nothing.

I have no other plugins activated except wp-types activated/installed and using the TwentyFifteen theme.

I have confirmed with my host that I have 128m memory allocated to wordpress.

Interestingly, On the General Tab of the Toolset Settings (screenshot attached), I am unable to change any settings - it keeps returning "Saving Failed. Please reload the page and try again"

I don't appear to have any option to provide debug information.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Hello. Thank you for contacting the Toolset support.

Sorry to hear that Types plugin is not working as it should be on your install.

1)
Could you please activate WP_DEBUG from wp-config.php file and send me possible errors for review.

2)
In case you think that Types or Views are doing something wrong (what we call a bug), you should enable PHP error logging. Again, edit your wp-config.php file and add the following:

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');

This will produce a file called ‘error_log.txt’ in your WordPress root directory. Make sure that the web server can create and write this file.

Send me error logs for review.

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

Could you please also send me FTP access details?

[Minesh Supporter Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30)]

I checked with "post fields" screen and tried to add new custom field.

When I try to add new field I can see the following error:

NetworkError: 403 Forbidden - <em><u>hidden link</u></em>"
Access to this resource on the server is denied!

Could you please check with your server admin if any firewall, any security there.