[Closed] The "View with" is not showing when I'am Create Content Template

[Author]

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[maximillianP]

Tell us what you are trying to do?
I am creating a template and can't visually see any content on the backend when I add dynamic content but it shows on the front end when I update.
Is there any documentation that you are following?
I search your support content and it didn't come up in my search
Is there a similar example that we can see?
Yes, I have attached what I want from your documentation and what I see on my site.
What is the link to your site?
hidden link I have also attached my server settings and I am using Astra Theme

[maximillianP]

Fyi: I read your documentation about the PHP 8.1 is currently not supported. The lowest I could go on my server is 8.0. I have updated it and it is still having the same issue.

[Minesh]

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and already escalated to our Devs and we are going to release hotfix version that will contain the fix for this issue really soon. Please hold on for further updates.

[maximillianP]

Can you remove the server setting image I attached? Or delete this ticket? I did realize that would be shown. Thanks and thanks for the info I'll look for the update.

[Waqar]

Hi,

Minesh is on vacation, so I'll be following up on this ticket.

Looks like the image of the server settings has been removed already. But please let me know if you need any further assistance with this.

As for the missing "View with" option, we'll keep you updated, through this ticket.

regards,
Waqar

[maximillianP]

When creating Content Templates. If the Content Template is larger I get a notice unable to update or If I save one and go back to edit I am unable to. There is a notice Page Unresponsive. (I have attached a screenshot of the error)

My site meets your requirements. Below is the debugging information.

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[Waqar]

Thanks for writing back.

Have you checked the server's error log, to see if there are any errors or warnings?
( ref: https://wordpress.org/documentation/article/debugging-in-wordpress/ )

In case there are no errors or warnings, you're welcome to share temporary admin login details, so that I can take a look inside. I'll also need your permission to download a clone/snapshot of the website, in case it needs to be investigated on a different server.

Note: Your next reply will be private and making a complete backup copy is recommended before sharing the access details.

[maximillianP]

Our Toolset plugin in general is having issues with options. The customization on your tutorials isn't available on our site. I have attached 2 screenshots that show the difference between what we see for the dynamic image slider lack of options on our site and your tutorial capabilities.

In the private message sent yesterday, we sent website credentials if you could log in and look at this issue as well it would be greatly appreciated. Thank you for your time.

New threads created by Waqar and linked to this one are listed below:

https://toolset.com/forums/topic/split-the-slider-block-options-are-not-showing/

[Waqar]

Thank you for sharing the access details and the screenshot.

I tried adding some changes to the existing content templates, and most of the time it worked without any issues.
(those changes were removed)

Intermittently, the browser would show the 'page not responsive' message and the lower 'PHP max input variables' value can cause this. It is currently set to only '1000' and I recommend increasing it to at least 7000'.

As for the slider block options, I've created a separate ticket for this and will follow up on that shortly.
( ref: https://toolset.com/forums/topic/split-the-slider-block-options-are-not-showing/ )

[maximillianP]

Thanks so much for looking into this. I have updated the max_input_vars to 7000 and I'll let you know if this resolves the problem after testing.

[Waqar]

Sure, please take your time and let me know how it goes.