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[Resolved] The problem now is with "forms" plugin.

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This topic contains 7 replies, has 2 voices.

Last updated by Luo Yang 3 months, 1 week ago.

Assigned support staff: Luo Yang.

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#1792665

Thanks Luo,

Now it works fine (and also the shortcode).

The problem now is with "forms" plugin.
Updating it to the last version it does not work in the right way. Clicking on the bottom "Calcola preventivo" it does not upload the page.

Please check at this link: hidden link

#1792707

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Thanks for the details, it is another issue from WP Rocket.

I have done below modifications in your website:
Dashboard-> Setting-> WP Rocket-> File Optimization
in section "JavaScript Files", disable option "Load JavaScript deferred", please test again, check if it is fixed, thanks

#1792739

Hi, thank you.
Clicking on the button should be open the woocommerce cart page.
But this doesn't happen. Just loding without redirectering to the cart page.
It work with last version of "forms"

#1792839

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

I can duplicate the same problem in my localhost, and have escalated this issue.

The problem is AJAX form submitting, currently, you can try these: edit the post form:
hidden link
disable option "Submit this form without reloading the page (use AJAX)", please test again.

#1793193

Thanks Luo, now it works.
There is just a problem. When I click on the button without reloading the page (use AJAX) is not so clear for the user to undertand if the page il loading or not. When I click the page remains the same, no loading signal in progress, as is the case using AJAX.

How can I do? What you suggest?

#1793605

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

It has been escalated to our 2nd tier supporters, disable AJAX submitting is only a workaround, you can wait for the fix, I will keep on updating here if there is any news.

#1977927

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

Here is update from our developers, it is fixed in Forms Commerce plugin version 1.8.4, which is under QA status, but I am not sure when will it be release, and I will update here if there is any news.

#2089081

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

This issue is fixed in "Toolset Forms Commerce" plugin version 1.8.4, you can download it here:
https://toolset.com/account/downloads/

Please test it and feedback if the problem is fixed, thanks