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[Resolved] Template fails with some CPTs

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This topic contains 5 replies, has 2 voices.

Last updated by rubenM-3 2 years ago.

Assisted by: Waqar.

Author
Posts
#2505243

Hi,
I've created a template, for CPTs. It works with most of records, but sometimes fails, and it doesn't show anything. For example:

hidden link works
hidden link doesn't work

Template is Single Ubicació.

#2505533

Hi,
more information on this. If I disable WPML, it works.

Thank you

#2505987

Hi,

Thank you for contacting us and I'd be happy to assist.

To troubleshoot why this content template is not being used for this post (only when WPML is active), I'll need to perform some tests and troubleshooting, at the database level.

Do I have your permission to download a clone/snapshot of the website? This way your actual website won't be affected by this troubleshooting.

regards,
Waqar

#2505989

Hi Waqar,
of course, do what you need, and if I can help you, please tell me what you need,
thank you,

#2506735

Thank you for the permission and I've downloaded the website's clone.

I'll be performing some tests on this and will share the findings, as soon as this testing completes.

Thank you for your patience.

#2509635

My issue is resolved now. Thank you!