[Waiting for user confirmation] Staging Site not registered

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This topic contains 4 replies, has 2 voices.

Last updated by Luo Yang 2 months, 1 week ago.

Assigned support staff: Luo Yang.

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#1198956

How can I get my staging site at staging.vegasfoodandfun.com to have a registered version of Toolset Types?

#1198962

When I enable the plugin on the staging site I get the white screen of death when I try to edit or add a page.

#1198989

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Hello,

I suggest you check these:
1) Install the latest version of Toolset Types plugin manually, and test again, you can download it here:
https://toolset.com/account/downloads/

2) For the "white screen" problem, please try these:
a) Check if there is any PHP errors in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

b) In case it is a compatibility problem, please deactivate other plugins, and switch to wordpress default theme 2019, and test again

3) And here is a document about "How to install and register Toolset", you can follow this document to generate site key and add it to your own website:
https://toolset.com/faq/how-to-install-and-register-toolset/

#1198997

This is a registration issue...since the registered site is hidden link, it doesnt work on hidden link.

I know this because I was getting the white screen when I had changed my site from www and didnt change the registered site here in Toolset. Once I updated it in Toolset to match my exact URL, it worked fine.

can I get a temporary registration at least for my staging site? Others have addressed this issue in the forum without a resolution back in July 2018.

#1198998

Luo Yang
Supporter

Languages: English (English ) Chinese (Simplified) (简体中文 )

Timezone: Asia/Hong_Kong (GMT+08:00)

Since they are different domains, they will take as two different website:
vegasfoodandfun.com
staging.vegasfoodandfun.com

So you need to setup two different site keys for them, I can not provide temporary site key for you, you might consider upgrade your Toolset account to get more site keys:
https://toolset.com/account/renew-or-upgrade-your-account/