Skip Navigation

[Resolved] Split: Reset password form not showing for logged in users

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

Author
Posts
#2688103

I made a reset password page, where the form is not showing for logged in users, but it is for not logged in users THE RESET PASSWORD PAGE IS HERE: hidden link

Thanks upfront!
Peter

#2688104

Waqar
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Peter,

The 'Reset Wachtwoord' page of your website is set up correctly.

It is by design that a logged-in user is not shown the password reset form. This form works in combination with the 'forget password' form.

When a visitor submits the forget password form, it sends a reset password link to the registered email address. The user lands on this 'reset password' page through that reset password link for the new password form to work.

Note: The logged-in users can change their password through a user edit form.
( ref: https://toolset.com/lesson-placement/lesson-placements-1622969-1650645/ )

I hope this helps and let me know if you have any follow-up questions.

regards,
Waqar

peterV-17 confirmed that the issue was resolved on 2024-03-21 08:30:06.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.